Last updated: October 31, 2025
1. Introduction
Welcome to
Cleanzly, a brand operated by
Elite Swiss LLC (“we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and services at
www.cleanzly.com.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
a) Information You Provide Directly
Name, address, phone number, and email address
Account registration details (username, password)
Payment information for bookings or subscriptions
Communications with us (e.g., messages, support requests)
b) Information Collected Automatically
IP address, browser type, and operating system
Device identifiers
Pages visited and time spent on the site
Cookies and similar technologies (see Section 7)
c) Information from Third Parties
Payment processors (e.g., Stripe, PayPal)
Identity verification services
Analytics and advertising partners (e.g., Google Analytics)
3. How We Use Your Information
We use your personal data to:
Provide, operate, and improve the Cleanzly platform
Process bookings and payments
Verify cleaner identities and qualifications
Communicate with users and provide customer support
Maintain security and prevent fraud
Comply with applicable U.S. laws and regulations
4. Legal Basis and Compliance
Our data practices comply with U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Florida Digital Bill of Rights (FDBR), and guidance from the Federal Trade Commission (FTC).
We process personal data based on:
Contractual necessity – to deliver requested services
Legitimate business interests – for security and service improvement
Legal compliance – to meet federal and state obligations
Consent – where required (e.g., cookies, marketing emails)
5. Data Sharing and Disclosure
We only share information when necessary, as follows:
With payment processors such as Stripe or PayPal
With verified cleaners or customers during booking processes
With IT, analytics, and support providers under confidentiality agreements
When required by law, subpoena, or government request
We do not sell or rent personal information for advertising purposes.
6. Data Retention
We retain your personal information only as long as necessary for business operations, dispute resolution, or legal compliance.
You may request deletion of your account or data at any time (see Section 10).
7. Cookies and Tracking Technologies
Cleanzly uses cookies and similar technologies to enhance user experience, analyze website performance, and remember user preferences.
You can manage or disable cookies in your browser settings, though some features may not function properly without them.
8. Data Security
We use administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.
While no system is entirely secure, we follow industry best practices and FTC cybersecurity standards.
9. Your Privacy Rights
Depending on your U.S. state of residence, you may have rights such as:
Request access to the personal data we hold about you
Request correction or deletion
Opt out of targeted advertising or data sharing
Receive your information in a portable format
Not be discriminated against for exercising privacy rights
10. Children’s Privacy
Cleanzly is not directed toward children under 16 years of age.
We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Policy Updates
We may update this Privacy Policy periodically to reflect operational or legal changes.
The updated version will always be posted on this page with the revised date. Continued use of our services indicates acceptance of the updated terms.
12. Contact Us